Your challenges as a Product Designer
Learn: Our core customers are niche users with many years of academic training. You need to continuously develop an understanding of what is friction and what is delight for them, and how that relates to the mental models that govern their professional habits.
Scale: What incremental change could we make quickly to improve usability? Where and how should we standardize a design system component not only for better quality but to help our engineering teams ship faster? How can we introduce an existing feature to a new market with minimal localization cost?
Innovate: What is the minimum design that fits the core hypothesis when we expand to a new JTBD? How can we use design to unblock difficult engineering iterations? How can design be used to create more accuracy through seamless user feedback?
Promote: The best features sell themselves, but more often than not, an initial boost is required. What content and assets should we use for product marketing? What should be the language and tone of a brand new feature? How can we package these to enhance the storytelling of our commercial team members?
Validate: Shipping fast isn’t enough. What would you introduce as quantitative and qualitative trackers to validate the user reaction of your improvements? Success or failure, you need to use that to build your conviction and regularly share that back with the wider team.
Core skills
- Strong interaction and UX design skills, with the ability to apply modern methodologies to assist yourself and your team.
- Proficiency in modern design tools (e.g., Figma) for creating specs as well as storytelling.
- Commitment to validating hypotheses quickly with user flows and prototypes at appropriate fidelity to avoid sunk costs.
- Ability to create user research briefs and/or expand on the thinking of stakeholders, Product Managers, and engineering leads.
- Obsession over collecting feedback and capability to dissect large qualitative data from multiple sources (NPS, Social, Ratings, etc.).
- Solid understanding of design systems and component-based design and their application to resolve user pain and assist software engineering in shipping faster.
Depth of expertise
- 3-5 years of experience in a Product Design role at an internet economy, digital-first, or digital agency/consultancy, culminating in the shipping of operational software products.
- Experience working cross-functionally with product managers, engineers, researchers, or with clients, third-party consultants, and business stakeholders.
- Demonstrated ownership and independence in roles that required spearheading the gathering of user insights (quantitative and qualitative) and translating them into design decisions with clear trade-offs.
- (Preferred) Experience launching a product in one local market and successfully scaling it to multiple countries with varied language and culture.
- (Preferred) Experience in building SAAS software or working at an early-stage startup.
Language Requirement
- Proficiency in English with experience using it at a business level in another role.
- Experience in adjusting design for Eastern language localization is preferred.
IMPORTANT:
For interview consideration, please include your portfolio showcasing real-world shipped products and design rationale.
Visa and Relocation
Our teams are working fully remotely, and we are expanding our global presence. Relocation is not mandatory, but if you wish to relocate, we are happy to assist you in obtaining a visa.
Working Arrangement
-
Fully remote
Note: For employees residing near Tokyo, there may be opportunities to work in person several times a month.
-
Flexible working time
- Flexible time: 6:00 am - 11:30 am / 3:00 pm - 10:00 pm
- Core time: 11:30 am - 3:00 pm
-
Virtual Office
- Engage with colleagues through a virtual office environment with character crafting and interactive experiences.
Others
- Location: Home, or any other equivalent place.
Note: There is a possibility of commuting to a designated location due to business reasons.
-
Holidays: 5-day work week (Saturday, Sunday, Public Holidays / End of Year and New Year holidays / others set by the company)
-
Employment Status: Full-time (Fixed overtime pay included, permanent employment)
-
Probation Period: 6 months
-
Prevention of Passive Smoking: Yes
Additional Details to Follow During Hiring Process