Chief UI Designer, Customer Strategy Department - Platform Strategy Supervisory Department(CSD)

Job Description: Business Overview Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc. 　 Department Overview Rakuten Group Co., Ltd. currently provides more than 70 services and has a membership system with more than 100 million members. The Customer Strategy Department supports a wide variety of services across the board. 　 Position: Why We Hire In this job offer, we are looking for senior UI designers who can create and improve the experience of using various services and products associated with the rakuten group's overall customer strategy. In our department, business strategists, marketers, web analysts, researchers, UX designers, and other professionals from various areas discuss measures to become more trusted and loved by customers every day, and improve our services. You will be in charge of the important role of creating more favorite services while repeating analysis and verification of measures that form the axis of customer strategy. It is a challenging position for those who want to be involved in the growth of services through design and those who want to grow beyond their area of responsibility. Your ideas and designs will have an impact on the lives of many people. Why don't you join us in demonstrating your experience and creativity? If you are interested in an environment where you can contribute to society through self-growth through various challenges, please check the following requirements before applying. In addition, you can see the recruitment site of the department from the following URL. Please refer to the daily work of the department and interviews with the members you work with when applying. https://corp.rakuten.co.jp/careers/division/customer_strategy/ 　 Position Details - UI design of Rakuten ecosystem-related products and services - UI proposals or renovations that solve customer and vicines issues based on hypotheses - Create, supervise, and supervise visuals that match the service Concept art, key visual production - Prototyping to quickly verify value propositions and usability, and to promote team communication and decision-making - Illustrations and pictogram production necessary for web page design Creative production necessary for marketing and promotion 　 　 Mandatory Qualifications: - Essential Skills/Experience - Strategic design proposal ability - App, mobile and web design experience - Familiarity with UI design and prototyping tools - High communication and presentation skills - Feedback skills - Japanese language skills (business-level conversation, reading and writing) - Sensitive to new design tools and trends Design Thinking mindset 　 Desired Qualifications: - Knowledge and experience related to user surveys and user interviews - Knowledge and experience of personas and key journeys - Knowledge of design guidelines such as Material Design and Human Interface Design - Knowledge and experience with DTP - Knowledge and experience with Motion Graphic - Knowledge and experience with HTML, CSS, Javascript, jQuery #creative #jobcategory03 #designer #jobsubcategory16 #operationdiv #organization08 Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details