Job Description: Department Overview The Global Ad Technology Supervisory Department (GATD) manages the whole of the advertising systems that powers Rakuten. We are a cross-functional and data-driven organization working together in a diverse team spread across four countries: Japan, Singapore, India and China. The Technology Management Section boasts a highly motivated, skilled, talented, and approachable team of DevOps engineers distributed across Singapore, India, and China. Position: Why We Hire We are seeking a highly skilled and dynamic DevOps Engineer with extensive technical expertise and proven experience in handling On-prem and Cloud systems to support GATD’s businesses. The ideal candidate will excel at solving diverse technical and business challenges through robust application deployment and complete infra management. This role provides an exciting opportunity to advance your tech career by contributing to the deployment and maintenance of multiple products within Rakuten's extensive ecosystem and cutting-edge technology landscape. Position Details Key Responsibilities - Involve in supporting the whole process of Development, Production System Operation including system maintenance, monitoring, automation, backend operation, ensuring high availability, regular application release, troubleshooting, middleware performance tuning and collaborate with functional, technical team members to provide high quality services. - Involve in automation of routine manual production/non-production operation using technologies like Jenkins, Ansible, Chef, Terraform etc. Will be the key person to propose, implement automation to increase productivity with High Quality. - Always improve the system performance, stability to provide 100% availability. - Should have service ownership mind & proactively able to react to the production issues. - Propose new technologies, tools, etc. to improve whole process of development, testing and production operations. Strong self-learning ability, motivation to work on new Technologies. - Work closely with developers, product managers, project managers, team leads, security, and QA team members in different locations such as Singapore, Japan, and India. - Improve Monitoring, Alerting and complete Observability stack. - Design strategies for Cloud Migration and execute infra setup on cloud. Mandatory Qualifications: - Over 5 years of experience on DevOps, handling high traffic production system independently. - Troubleshooting (middleware, infra etc.), automation, regular operation etc. Hands on with the large and scalable system. - Experience in cloud preferably GCP, able to understand VPC setup and resource provisioning using Terraform. - Experience in production automation using Linux, Docker, Kubernetes, Ansible, Chef, Terraform etc. Should have real experience in implementation of automation using industry standard best practice, safety. - Good knowledge in CI/CD pipeline using tools such as Jenkins and GIT and Monitoring Systems like Prometheus and Grafana. - Flexible for emergency support timing based on the business requirement, including Non-Business hour emergency support for critical issues. Desired Qualifications: - Experienced in Hybrid Architecture, Managing GCP & on prem VM workloads. - Strong scripting knowledge like Shell, Python etc. - Understanding of web application and related specification (security, HTTP protocol, RFC etc.). - Identify process gaps and recommend on best practices based on industry standards. #engineer #applicationsengineer #globaladdiv Languages: English (Overall) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details