QA Automation Engineer - BSS Product Management Department (BSPMD)

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Telecom Business Application Supervisory Department (TBASD) develops and maintains a unified, high-quality Business Support System (BSS) for Rakuten Mobile. We deliver agile, scalable solutions across the customer lifecycle and continuously enhance system performance through close collaboration with stakeholders. 　 Department Overview The Business Support System Product Management Department (BSPMD) is responsible for providing a unified product strategy for the Business Support System (BSS) that integrates with the Rakuten ecosystem to maximize Rakuten Mobile's business potential. Our core missions are managing the product development lifecycle by focusing on project ROI, building a unified BSS platform, and enhancing our AI-driven platform capabilities. BSS QA Section is responsible for end-to-end quality assurance of Rakuten BSS systems. This position drives test automation for BSS B2C products in close collaboration with development teams, release management, and external partners. 　 Position Details - Design and implement automated test solutions across web, app, API. - Build and maintain scalable test frameworks that support continuous testing - Collaborate with engineers and product teams to define quality requirements and acceptance criteria - Drive integration of automated tests into CI/CD pipelines to enable continuous quality feedback - Analyze test results, identify defects, and work with development teams to drive resolution - Contribute to improving overall software quality through proactive testing strategies and expanded coverage 　 Mandatory Qualifications: - 7+ years of experience in software quality assurance with a focus on test automation - Proficiency in at least one scripting or programming language - Experience designing and implementing automated test frameworks - Solid understanding of software development lifecycle and QA methodologies - Experience working in Agile development environments - Strong analytical and problem-solving skills 　 Desired Qualifications: - Experience integrating automated tests into CI/CD pipelines - Knowledge of API testing and backend system verification - Knowledge of leveraging AI tools to enhance and accelerate test automation - Business-level English and/or Japanese communication skills Other Details - Work Location: Tokyo #engineer #technologyplatformdiv#RakutenMobile Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details