QA Engineer/Team Lead, B2B QA Group - BSS Product Management Department (BSPMD)

Job Description: Business Overview The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group, Inc. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group, Inc. services. Department Overview Our department, BSS Product Management Department (BSPMD) , develops and maintains the BSS platform for MNO, VOICE, and ISP services, and is in charge of development and maintenance of IT infra (on-premises and cloud environment) for BSS platform. Position: Why We Hire We are looking for entrepreneurial, innovative, growth-oriented, and customer-obsessed individuals to join our growing team to build the Telco of the Future. We are a truly global organization, with team members from Japan, India, North America, South America, Europe, China, Korea, Australia, Africa, and more, shifting to a fast-paced, agile way of working. Position Details As a team lead for the QA Section, your responsibilities will be as follows: - Lead the QA team and manage BSS software development projects as a QA Engineer. - Identify Kaizen (improvement) areas for the team and across other teams/functions, drive Kaizen culture within the team. - Communicate with group members and other managers to share and discuss QA strategy, planning, and issues. - Take responsibility for overall QA planning, project progress monitoring, task risk identification, and provide improvement suggestions. - Ensure that all QA deliverables meet quality standards and criteria as defined by QA team. - Ensure that the team provides high visibility on project status, issues, and best practices. - Create metrics for analyzing overall QA projects and cost. Mandatory Qualifications: - Experience in a quality management role for the software development lifecycle (3-5 years +). - Experience in a project management role, ideally as a QA Lead in an IT-related field (1 year +). - Experience developing test strategies, test planning, and test scheduling. - Experience initiating and implementing improvement actions for team development. Desired Qualifications: - Experience working on web service and/or BSS application development projects. - Experience with Agile development. - Experience managing multiple vendors and an ability to organize, manage, and resolve simultaneous issues/roadblocks across different vendors. - ISTQB FL certification. Other Information: Additional information on Location Tokyo Office #engineer #director #projectmanager #technologyplatformdiv #RakutenMobile Languages: English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details