Senior Application Engineer (Voice BSS) - Enterprise DX Product Management Section, BSS Development Department (BSDD)

Job Description: Business Overview The Technology Platforms Division (TPD) is responsible for building and operating the infrastructure and ecosystem platforms which power the Rakuten Group, Inc. Our mission is to provide our Rakuten Cloud and Ecosystem Platforms which will deliver Core Value to accelerate the growth of Rakuten Group, Inc. services. Department Overview Our department, BSS Development Department (BSDD) , develops and maintains the BSS platform for MNO, VOICE, and ISP services, and is in charge of development and maintenance of IT infra (on-premise and cloud environment) for BSS platform. Position: Why We Hire The Enterprise DX Product Management Section smoothly and reliably provides low-price, high-quality services to many customers through the development and operation of information systems (BSS: Business Support System), the provision of enterprise MVNE services, and voice services. We are continuing to build and develop systems for delivery and use, and as a start-up established 3 years ago, we are looking for more team members to help our business expand further. Position Details As an Application Engineer for the Voice BSS product, your responsibilities will be as follows: - System development and operations of business systems for our voice (phone) services, such as application receiving, mobile phone services opening, billing, and invoice management, etc. - BSS development: planning and coordination, requirement definition, outline of design, testing support, release management, etc. - BSS operations: operational design, work coordination/implementation, and project management. - System incident management. - Vendor control/management. - Stakeholder coordination/reporting, including to BSS Development Lead/Operations Lead. Mandatory Qualifications: Skills/experience (3 years+) with the following IT systems/tools: - Operating systems such as Windows, Linux, HP-UNIX, Mac OS. - Programming experience in one or more languages: Java, C, C++, Perl, Python, Shell, SQL, PL-SQL, JS, JSP, HTML, CGI, PHP. - Mid-level proficiency in MS Excel, PowerPoint, Access. - Databases such as Oracle, MySQL. - Knowledge of protocols and experience with APIs such as SSL, FTP, SFTP, HTTP, HTTPS, SOAP, REST. - Resource management tools such as SVN, Git. - System development skills/experience (system development planning is also acceptable). - System operation skills/experience. - Stakeholder coordination skills. - Incident management skills/experience. Desired Qualifications: - Telecommunications industry experience. Other Information: Additional information on Location Tokyo Office #engineer #applicationsengineer #technologyplatformdiv #RakutenMobile Languages: English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details