System Infrastructure Engineer - Core Technologies Section, Corporate IT Infrastructure Department (CITID)

Job Description: Department Overview We're looking for a motivated Device Engineer within the Corporate IT Infrastructure Department to work projects and support the deployment, improvement, and documentation of our corporate device environment, with a focus on Apple related products. Position: Position Details - Manage and administer client system infrastructure for primarily MacOS and JAMF - Creation of scripts and\or policies for the deployment of application and settings - Drive a client security-focused model and maintain best practices in an global enterprise environment - Investigate, diagnose and deploy fixes for unique and complex systemic problems - Coordinate and perform well-organized and timely deployments of application, major upgrades, security updates and patches - Planning and administration of enterprise Operating Systems and application software including deployment and package management - Work together with other global members as a combined global escalation point between different support teams for device and client issues - Collaborate and work with cross-functional teams to manage client systems as they relate to internal infrastructure Mandatory Qualifications: - Bachelor's degree or equivalent in Computer Science, Engineering, or a related technical field - 3+ years related experience in deployment and management of a corporate - Windows, Mac or mixed environment - Experience with MacOS/JAMF/Scripting/Intune/EMM and Cloud technologies - Working knowledge with the following technologies: AD, AAD, TCP/IP, DNS, DHCP, and networking - Understanding of Device based Zero-Trust - Business Level English (TOEIC 800 or above) - Certification: Jamf 200 Desired Qualifications: - 5+ years experience managing endpoints in a corporate environment - Experience in managing MacOS and iOS devices, Linux desktops, and Android devices - Strong desire to adapt cutting edge technologies - Knowledge/experience in Endpoint security software operations - NGAV, EDR, PAM - Business Level Japanese - Certification: Jamf 300+ #engineer #infrastructureengineer #technologymanagementdiv In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details