Technical Lead - Platform Engineering Section, Marketing Cloud Platform Department (MCPD)

Job Description: Department Overview The Marketing Cloud Platform Department (MCPD) is responsible for leading the strategic direction, development, and implementation of the company's marketing-related product portfolio. Our core mission is to empower Rakuten's internal marketing teams by providing engaging, respectful, and cost-efficient marketing platforms centered on customer needs. Position: Why We Hire The Marketing Cloud Platform is continually expanding its scope, and we are actively seeking senior-level engineering talent to collaborate on upcoming company-wide strategic programs. This position requires mature technical expertise across various engineering domains and a strong collaborative mindset to effectively engage with stakeholders throughout the company. 　 Position Details The Technical Lead will oversee and drive the execution of the full Software Development Life Cycle (SDLC). Responsibilities will vary based on project needs, business priorities, and the Technical Lead’s expertise, but the role requires active involvement from the earliest phases of initiatives, including requirements analysis, platform-wide architecture and solution design that spans multiple products and services, and technical decision-making. The Technical Lead will provide hands-on leadership through development, quality assurance, deployment, and ongoing DevOps/SRE activities, ensuring the delivery of scalable, reliable, and high-quality solutions across the platform. This position offers broad exposure and the opportunity to lead and contribute across all stages of the SDLC while guiding technical direction, architectural consistency, and best practices. English fluency is mandatory while Japanese language is good to have. 　 Work Environment We have a diverse team composed of people from across the globe, distributed across multiple locations such as Tokyo, Singapore, and Bangalore. 　 Mandatory Qualifications: - 5+ years of professional software development experience, with strong expertise in designing, building, and leading scalable backend systems. - Demonstrated experience leading platform-wide architecture and solution design that spans multiple products and services, including translating business requirements into high-level and detailed architectural designs. - Proven track record of leading the architecture, design, development, and production rollout of scalable and resilient microservices-based platforms. - Hands-on leadership experience with containerization and orchestration technologies, including Docker and Kubernetes, for deploying, operating, and scaling distributed systems in production environments. - Strong proficiency in modern programming languages and frameworks, including Java; experience with React, PHP, and Python is a plus. - Proven experience working with relational databases such as MySQL, with a solid understanding of data modeling, performance optimization, scalability, and reliability. - Deep understanding of software engineering best practices, including automated testing strategies, code reviews, CI/CD pipelines, and version control using Git, with the ability to set standards and mentor engineers. - In-depth knowledge of architectural patterns and software design principles, with the ability to define technical direction and apply these principles effectively to complex, real-world systems. - Demonstrated leadership and collaboration skills, including experience mentoring engineers and driving effective collaboration across cross-functional teams such as Product, QA, SRE, and Infrastructure. - Extensive experience leading end-to-end product troubleshooting and incident resolution, coordinating across SRE/Infrastructure, Platform/Middleware, Backend, and Frontend teams; accountable for the full lifecycle from triage and root-cause analysis to implementing fixes and driving preventive measures to ensure non-recurrence. - Excellent communication skills, with the ability to clearly articulate complex technical concepts and architectural decisions to both technical and non-technical stakeholders. - Demonstrated leadership and collaboration skills, with experience mentoring engineers and driving effective teamwork across cross-functional teams. 　 Desired Qualifications: - Hands-on experience with data engineering principles, including ETL processes, data warehousing, and working with large datasets. - Extensive experience with distributed computing concepts and technologies (e.g., Hadoop, Spark, Kafka, RabbitMQ, Redis.). - Familiarity with various database technologies, including relational and NoSQL databases. - Experience with public cloud platforms (e.g., AWS, Azure, GCP) and their relevant services for compute, storage, and data processing. - Experience leading an engineering team, demonstrating proficiency in people management, project oversight, and cost management. - Experience in the MarTech (Marketing Technology) industry. #engineer #applicationsengineer #DataEngineer #technologyplatformdiv #Java #Python #Golang #Go In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details