Job Description: Department Overview Rakuten Travel is a leading online travel service in Japan, dedicated to “Making People Happy with Travel”. https://travel.rakuten.com/ Since our founding in 1996, we have consistently led the industry, challenging the norms and fostering innovation. With growing aspirations to expand beyond borders as a Global Innovation Company, we are not confined to Japan but continue to strive daily to become the world's premier travel reservation service. At the forefront of the Commerce & Marketing Company, Travel Development Department (TDD) is distinctive for overseeing the entire spectrum of Rakuten Travel's development and operations. We primarily focus on the following key areas: 1. Globalization of Rakuten Travel to compete in global markets 2. Continuous improvement and strengthening Rakuten Travel’s presence in Japan to increase customer satisfaction We are seeking like-minded individuals who resonate with our purpose. Join us at Rakuten Travel, propose new forms of travel to people around the world, and strive to be pioneers shaping the future of travel. Your passion and creativity will breathe new life into the travel industry, filled with infinite possibilities. We eagerly await your application and potentially invite you to take on challenges in a diverse environment in collaboration with new peers. Position: Position Details You are responsible for designs that will be developed into prototypes and the products. Roles and responsibilities include developing and translating our ideas into user experiences and interfaces. You need to be creative, open-minded, and have strong communication skills. You will work closely with the Product Manager and Frontend Engineer to successfully go from early stage product concepts to launch. You must be responsive, flexible, and able to succeed within an open and collaborative environment. Basic daily flow At the meeting with PDM, we will discuss the issues. We start creating the design based on the meeting. We have several design review meeting within design team and then the design will be completed after design review meeting with the PDM. During this process, if necessary, we conduct user tests and discuss the results with the team and PDM to improve the design. After finish the design, we will also conduct a design review to engineers. For large projects, each team member creates draft proposals and hold an competition in design team. And draft proposal may be reviewed by people from other departments. In addition to our daily work, we have constantly own activities which we all designer can do it together, e.g. workshop or knowledge sharing MTG. - Understand user behavior, pain points and issues - Clarify UI design and interaction - Collaborate with Product managers and Visualize UX with wireframes - Defining design systems - Collaborate with other designers to keep consistency among products - Constructing prototypes, and perform user research Mandatory Qualifications: - 5+ years of experience in UI/UX design or product design - Experience in mobile application design - Excellent communication skills - Experience in usability test to verify the design - Logical talk skill to explain the background story of deciding design - Expertise in Figma (or other design tools) and wireframing / prototyping tools - Experience of user test - Business level of English / Japanese language A strong portfolio is critical for this role, both in terms of demonstrating your experience and as an example of your ability to create a compelling design presentation. We’d like to see a diversity of projects and a solid collection of outcomes and deliverables (flows, mockups, and prototypes), with demonstrations of the design and thought process behind each project. Desired Qualifications: - Prototype by using figma - Illustrator - Design system #creative #designer #commerce #RakutenTravel In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details