プロダクトデザイナー (Product Designer)

Tokyo - Hybrid

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Overview

• Do you want to drive meaningful change at a fast-growing tech company?
• Are you looking for a fair, flexible, and inclusive environment where anyone can make an impact?
• Do you aspire to innovate in customer acquisition and revenue growth using cutting-edge conversational commerce technology?
• Do you thrive in a place where things don’t just move fast—they happen now?

This role is focused on designing impactful chat solutions and conversational technology that revolutionize the online shopping experience, transforming unengaged users into valuable customers through AI-powered, human-designed conversation flows.
The mission: “Revolutionize hospitality on the Internet” by delivering digital customer service experiences that were once only possible face-to-face.

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About the Position

As a senior, hands-on member of the design team, you will:

• Lead high-impact product initiatives from strategy to execution.
• Define and shape user-centered, business-critical experiences.
• Advance the design system, improve interaction and visual design quality.
• Mentor and develop other designers, serving as a role model.
• Collaborate with product, engineering, research, and business leads on vision alignment and complex problem-solving.

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Responsibilities

• Lead and execute visible, high-business-impact product design initiatives.
• Utilize deep expertise in UX/UI and interaction design to craft scalable and refined experiences.
• Establish and drive standards for product design to enhance quality and consistency.
• Collaborate with cross-functional leaders to set product strategy with a user-centric mindset.
• Drive the evolution of the design system, improving speed, consistency, and visual quality.
• Support growth and mentoring of designers at all levels, strengthening the team.
• Promote user-centered thinking across the organization, ensuring design contributes to business outcomes.
• Identify strategic research opportunities and work with UX researchers to gather actionable insights.

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Requirements

• 6+ years of professional product design experience with a track record of significant business impact.
• Portfolio demonstrating high craftsmanship and strategic contributions to products and teams.
• Deep understanding of UX/UI/interaction design principles, attention to detail, and systems thinking.
• Experience building or improving design systems for large-scale products.
• Excellent storytelling and communication skills, able to influence stakeholders.
• Experience mentoring and supporting other designers.
• Ability to autonomously structure and drive projects in ambiguous situations.
• High proficiency in Figma.
• Native-level Japanese language ability.

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Nice to Haves

• Knowledge and experience in design operations and workflow tools.

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*This description is for recruitment purposes only. Company-specific information and application details have been omitted.*