Job Description: Principal Product Designer

Location: Japan - Remote

Are You Looking To:

• Make meaningful changes at the fastest-growing tech company in Japan?
• Find a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
• Build the next bold idea in customer acquisition and revenue growth through conversational commerce technology?
• Join a place where things happen not just fast, but now?

About the Role

As a Principal Product Designer, you'll be one of the most senior hands-on designers. You will lead high-stakes product initiatives from strategy through execution, shaping experiences that are both user-centered and business-critical.

You’ll partner with leadership across product, engineering, research, and the business to set the vision, align priorities, and solve complex problems with creativity and clarity.

Your Typical Day Will Include:

• Leading and executing critical product design initiatives with high visibility and business impact.
• Applying deep expertise in UX, UI, and interaction design to create elegant, scalable experiences.
• Setting and influencing product-wide design standards that raise the quality and consistency of work.
• Partnering with cross-functional leaders to shape product strategy and ensure the user voice is central in decision-making.
• Driving the evolution of the design system, enabling speed, consistency, and visual excellence at scale.
• Mentoring and supporting other designers, contributing to their growth and the strength of the overall team.
• Championing user-centered thinking and elevating design’s role in achieving business outcomes.
• Identifying opportunities for strategic research and partnering with UX researchers to uncover actionable insights.

What You’ll Need:

• 8+ years of product design experience with a proven track record of leading high-impact projects.
• A portfolio that demonstrates exceptional design craft and strategic impact on products and teams.
• Mastery of UX, UI, and interaction design principles with a sharp eye for detail and systems thinking.
• Experience setting or evolving design systems for large-scale products.
• Strong storytelling and communication skills to align, inspire, and influence stakeholders.
• Experience mentoring and supporting other designers.
• Comfort operating in ambiguity and defining structure where needed.
• Proficiency in Figma; familiarity with design operations or workflow tools is a plus.

What Makes You Stand Out:

• Experience working in conversational UI, chat products, or AI-powered interfaces.
• Background in SaaS, e-commerce, or marketing technology.
• Business-level Japanese language ability.
• Cross-cultural design experience or working with globally distributed teams.

Additional Information:

• Salary Range: Competitive
• Performance Review: Twice a year
• Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
• Visa Support: Visa sponsorship for the right candidates.
• Flexible Working: Highly flexible, remote-first organization (in Japan), interim work from overseas.
• Housing Allowance: Within 1.5 km away from the office.
• Club Activity Allowance
• Team Building Allowance and Lunch Allowance
• Social Events: Bi-monthly free-flow beer party.

Join Us

If you’re a strategic, systems-minded designer who wants to shape not just products but also the culture of design in a growing tech company, we’d love to meet you.

Apply now and help us make the internet feel more human, one conversation at a time.