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Job Application for Senior Product Manager - AI Agent at Technology & Product

Salary not provided

English: Fluent
english_only

Minimum year of experience: 4

ZEALS

Senior Product Manager - AI Agent

Location: Japan (Remote)
Type: Full-time

Role Overview

Are you looking to:

  • Make meaningful changes at a fast-growing tech company?
  • Work in a fair, highly flexible, inclusive environment where anyone can make an impact?
  • Build the next bold idea in customer acquisition and revenue growth through conversational commerce technology?
  • Be in a place where things are not just fast — but they happen now?

We are not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. By using AI-powered, human-designed conversation flows across chat platforms, we enable brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences. The goal: to revolutionize hospitality on the internet by unlocking digital customer service experiences that were previously limited to physical stores.

With over 480 enterprise companies worldwide already utilizing our product, we are positioned for exponential growth and global expansion.

About the Role

As a Senior Product Manager on the AI Agent team, you will play a key role in delivering an AI-driven platform and leading the development of AI Agents. This includes:

  • Leading frontend, backend, and AI/ML engineering teams to deliver a multi-Agent AI platform.
  • Working closely with business teams and customers to understand key pain points and deliver excellent user experiences.
  • Setting the vision for our AI Agent system and defining AI applications.
  • Driving the delivery of AI tools from conception to launch.
  • Partnering with Analysts and Data Engineers to utilize data for AI-driven insights.

Japanese proficiency is highly preferred to excel in this role.

Responsibilities

  • Drive the development and scaling of a multi-Agent AI platform.
  • Collaborate with engineering, product, and business teams to prioritize features, resolve technical challenges, and meet business objectives.
  • Define API requirements and manage dependencies with other product and engineering teams.
  • Partner with Data Engineering teams to design and optimize data pipelines for AI ingestion and development of AI-powered insights.
  • Establish a clear technical vision for a multi-Agent platform, including AI democratization, acceleration of AI utilization, AI applications, and orchestration logic.
  • Lead cross-functional meetings to align development initiatives with product and business targets.
  • Monitor and resolve technical issues in message processing to ensure high system performance and reliability.
  • Act as a bridge between business and engineering teams, translating complex technical requirements into actionable development plans.
  • Stay updated with the latest trends in AI and systems design.

Requirements

  • Native or business proficiency in English.
  • 4–5 years of experience in product management, ideally with AI experience.
  • Proven ability to manage complex technical projects, from ideation to launch.
  • Strong understanding of AI and software development.
  • Familiarity with data engineering.
  • Excellent communication and stakeholder management skills, with experience working across cross-functional teams.
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Business proficiency in the Japanese language (preferred).

Preferred Qualifications

  • Hands-on experience with AI, backend technologies, and APIs.
  • Prior experience in product management in Japan.
  • Strong knowledge of system design, scalability, and distributed systems.
  • Experience working in a startup environment, driving technical innovation and growth.
  • Familiarity with Japanese business culture and ability to communicate effectively with Japanese stakeholders.

Tech Stack

  • Backend: Go, Python, Elixir
  • Frontend: HTML, CSS, JavaScript (TypeScript, React.js, Recoil, Zod, Tanstack, etc.)
  • Infrastructure: Google Cloud Platform, GCP Pub/Sub, Kubernetes, MongoDB, MySQL, Postgres, BigQuery, Elasticsearch, Qdrant
  • Configuration Management: Terraform
  • CI/CD: Github Actions, ArgoCD, CircleCI
  • Monitoring: Grafana, GCP Cloud Monitoring, GCP Logging, GCP Cloud Trace, Opsgenie
  • Data: BigQuery, Parquet, Spark, Scala, Python, dbt
  • Knowledge Tools: Confluence
  • Other: GitHub, Slack, Jira
  • Process: Scrum
  • Prompt Layer, VS Codec

Benefits & Perks

  • Salary Range: Competitive (performance review every 6 months)
  • Performance Review: Twice a year
  • Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter holiday
  • Visa Support: Full visa support available for international candidates
  • Flexible Working: Highly flexible, remote-first international organization
  • For Japan Residents: Work from anywhere, interim work from overseas, full flex time
  • Housing Allowance: (within 1.5KM away from office)
  • Club Activity Allowance
  • Team Lunch Allowance: Cross-department lunch
  • Bi-monthly Events: Free flow beer party

Our Culture

We obsess over bringing hospitality to everyone — be it our customers or you! We promise you a once-in-a-lifetime experience and co-workers you’ll want to tell everyone about. As an employer, we are ready to roll up our sleeves and change the status quo to make your experience better!

Ready to make an impact? Apply now!

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